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Ordering and Information

 
     
 

 
By Phone
Call between 8.00am and 5.00pm Monday to Friday on +44 (0)1367 711900

Please be sure to mark confirming purchase orders to avoid duplication.

By Webshop
Visit our online webshop for quick and easy ordering 24 hours a days. You will need to register via the quick automated system to purchase.
The Abbeychart webshop is catagorised by industry, click any link below to enter:
Vending Spare Parts and Accessories
Coffee Dispense Spares
Drinks Dispense Spares
H2O/Water Cooler Spares

By Email
In operation 24 hours a day. Email your orders to sales@abbeychart.co.uk

By Fax
In operation 24 hours a day. Please fax on 01367 711917

Please specify catalogue number, quantity, description, delivery and invoice address, due date, order number, preferred packing and delivery method.

Delivery
Any order received by 3.00pm which is in stock will be despatched the same day via next day courier.

All prices exclude carriage and VAT.
Orders up to a value of £50 will be despatched by post, unless otherwise specified.



Non-account Holders
What happens if I don't have an account with Abbeychart?
We can fax you a proforma invoice - goods will be dispatched on receipt of payment.


Minimum Order Value
There is a minimum order value of £30 for each order.

Returning Goods
What happens if I need to return goods for credit?
You should telephone our returns department immediately.

What questions will I be asked?
Your order number.
Abbeychart invoice number.
Reasons for return.

What happens next?
You will be given an authorisation number which should be quoted on any paperwork which must accompany the goods.

Please note the following:
Under certain circumstances we reserve the right to make a handling charge - You will be informed if this applies to you.

Authorised returns must be sent freight paid.

Conditions of Supply Prices
Prices shown are FOB Faringdon excluding VAT and standard packing at cost. Prices are subject to change without notice.

Terms
Unless otherwise stated payment is strictly due in full 30 days after date of invoice.

Property of Goods
Until full payment has been received all goods supplied remain the property of the Abbeychart Group.

Guarantee
The Abbeychart Group will make good by repair or replacement, any defect or failure arising from faulty workmanship, for a period of 12 months from despatch date.


FULL CONDITIONS OF SUPPLY ARE AVAILABLE ON REQUEST
ABBEYCHART LIMITED
Unit 1b White Horse Business Park, Stanford in the Vale, Faringdon, Oxon, SN7 8NY, UK
T: +44 (0)1367 711900 E: sales@abbeychart.co.uk